How to manage a programme with Debt Eligibility?

Introduction

Once your programme has been created, the administrator may initiate distribution to selected distributor users by clicking “Publish programme”. This action makes the envelope visible to distributors, enabling them to submit their first reservations.

This guide is designed to provide ongoing support throughout the programme management phase.

1. Consumption monitoring

As soon as the first reservation is made, you can monitor the consumption of the budget allocated to your programme via the dashboard.

You'll see in real time : 

• The amount available, representing the funds remaining in your envelope after accounting for reservations and documented loans.
• The amount of reservations, referring to current reservation requests not yet documented.
• The amount of documented loans, reflecting the sum of all credits formalised with this envelope.

This view, which is also accessible to distributors, enables you to maintain greater control over programme distribution, and to take action as reserves near depletion.

On the same page, you can view recent reservations.

Each reservation has its own dedicated space, allows you to :

• Check the information entered for a reservation request
• Consult the reservation dataroom to retrieve supporting documents
• Communicate with the distributor using comments
• Act on reservation status by: 
  • • • Refusing the request, resulting in automatic archiving of the reservation request
      • Placing the request on hold in any of three cases:
        • Waiting for feedback from the institution, when clarification is required.
        • Requesting additional information, if supporting documents are missing
        • Sending as a draft, giving the distributor the opportunity to update the information
      • Validating the request, allowing the distributor to advance to documentation

Once the reservation has been accepted, the distributor is responsible for converting the request into a documented loan. The distributor can enter the documentation details directly in the “Loan life” section of the reservation.

If “Loan life settings” is enabled for your programme, all key financing life events can be centralised within your Kls Desk space.

Once an application has been documented and validated (see Reporting), the distributor can enter all key events related to the loan (default, guarantee call, etc.).

For further information, refer to this guide to credit event management.

View of all reservations

To give Programme managers a comprehensive overview of all reservations made, Debt Eligibility provides a “Reservation Tracking” page, displaying all reservations across programmes.

You can use filters to target just one programme at a time, or sort reservations by status to target a particular type of action.

2. Programme modification

A programme can be amended, even once published.

Whether you need to update eligibility criteria, add distributors, or authorise the reporting of post-contract credit events, you can revise an existing programme, even if it has already been distributed.

To do this, simply pause the programme, which will unlock the “Manage programme” button, and grant access to the configuration interface.

For further information on available settings, please consult our dedicated article by following this link.

3. Reporting

The Debt Eligibility reporting tool enables programme managers to:

• Import data not collected via the Kls Desk (e.g. CRD and other financial information) into the reporting system
• Create simplified regulatory reports encompassing all reservation data
• Update reservation information, such as final guarantee validation and key dates.

To find out more, see our article on Debt Eligibility reporting.