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I cannot display the login page for the Kls Desk

In this article, you will find the technical items to check to ensure access to Kls.

When I try to access a Kls webpage, I get a blank page or an error page.

If when you type the Kls URL into your browser or click on a link in one of our notifications, you get a blank page or an error page, it's possible that your IT security is blocking the access.

In rare cases, often linked to updating your computer security software, you may find yourself blocked..

In this case, we won't be able to help you alone.

We recommend that you contact your IT security department to unblock the Kls application, which is frequently linked to blocked URLs.

You can ask them to unblock the following URLs:

  • app.kls-platform.com & app.kls-desk.com-> which are the URLs you use to access KLS
  • api.kls-platform.com -> which is the transparent domain name for API management
  • go.kls-platform.com -> which is the domain name for redirect links (present in email buttons to redirect you to the right page)

Still stuck? Contact our support department: support@kls-desk.com. We'll be happy to answer any technical questions your IT teams may have.